Missing Emails

Jeremy Kerr jk at ozlabs.org
Tue Jan 27 09:43:06 EST 2009

Hi Anthony,

> Well, I've been using patchwork for a couple weeks now, and it seems
> pretty nice, but I have noticed that it misses a lot of emails. I
> know it scans for specific headers, but those sometimes appear not to
> be present. I was wondering if anyone else had this problem and what
> they do to overcome it? It seems to miss a lot of emails where the
> list was CC'ed instead of To'd. A couple patches were lost entirely
> because of this; I'm not sure their header problem, but it seems
> related to not using "hg email" and instead sending to the list from
> web-Outlook.

Patchwork looks for the standard list-id headers (both List-Id and X-
Mailing-List). If it can't find a suitable list ID amongst the 
configured projects, it ignores the mail. This should always be present, 
regardless of whether the list was in the To: or CC: header.

Other reasons for patchwork skipping an incoming patch:

 * The patch is malformed. Often in this case though, you'll get most of 
the patch added to the database

 * There are errors in the character set encoding of the patch - if 
patchwork can't determine the encoding of the message, it'll error out.

Would you like to send the message (headers and all) to me off-list, and 
I'll have a look?



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