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<p>Hi all,</p>
<p>When get the Virtual Media Collection I have the issue:</p>
<p><span style="color: rgb(0, 0, 0); font-family: monospace;
font-size: medium; font-style: normal; font-variant-ligatures:
normal; font-variant-caps: normal; font-weight: 400;
letter-spacing: normal; orphans: 2; text-align: start;
text-indent: 0px; text-transform: none; white-space: normal;
widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;
text-decoration-thickness: initial; text-decoration-style:
initial; text-decoration-color: initial; display: inline
!important; float: none;">{</span></p>
<div class="tab" style="margin-left: 2em; color: rgb(0, 0, 0);
font-family: monospace; font-size: medium; font-style: normal;
font-variant-ligatures: normal; font-variant-caps: normal;
font-weight: 400; letter-spacing: normal; orphans: 2; text-align:
start; text-indent: 0px; text-transform: none; white-space:
normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width:
0px; text-decoration-thickness: initial; text-decoration-style:
initial; text-decoration-color: initial;">"@odata.id":<span> </span><a href="https://10.38.66.105/redfish/v1/Managers/bmc/VirtualMedia">"/redfish/v1/Managers/bmc/VirtualMedia"</a>,<br>
"@odata.type": "#VirtualMediaCollection.VirtualMediaCollection",<br>
"Name": "Virtual Media Services",<br>
"error": {
<div class="tab" style="margin-left: 2em;">"@Message.ExtendedInfo":
[
<div class="tab" style="margin-left: 2em;">{
<div class="tab" style="margin-left: 2em;">"@odata.type":
"#Message.v1_1_1.Message",<br>
"Message": "The request failed due to an internal service
error. The service is still operational.",<br>
"MessageArgs": [],<br>
"MessageId": "Base.1.8.1.InternalError",<br>
"MessageSeverity": "Critical",<br>
"Resolution": "Resubmit the request. If the problem
persists, consider resetting the service."<br>
</div>
}</div>
],<br>
"code": "Base.1.8.1.InternalError",<br>
"message": "The request failed due to an internal service error.
The service is still operational."<br>
</div>
}<br>
</div>
<p><span style="color: rgb(0, 0, 0); font-family: monospace;
font-size: medium; font-style: normal; font-variant-ligatures:
normal; font-variant-caps: normal; font-weight: 400;
letter-spacing: normal; orphans: 2; text-align: start;
text-indent: 0px; text-transform: none; white-space: normal;
widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;
text-decoration-thickness: initial; text-decoration-style:
initial; text-decoration-color: initial; display: inline
!important; float: none;">}</span></p>
<p><span style="color: rgb(0, 0, 0); font-family: monospace;
font-size: medium; font-style: normal; font-variant-ligatures:
normal; font-variant-caps: normal; font-weight: 400;
letter-spacing: normal; orphans: 2; text-align: start;
text-indent: 0px; text-transform: none; white-space: normal;
widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;
text-decoration-thickness: initial; text-decoration-style:
initial; text-decoration-color: initial; display: inline
!important; float: none;">The BMC console will show logs:</span></p>
<p><span style="color: rgb(0, 0, 0); font-family: monospace;
font-size: medium; font-style: normal; font-variant-ligatures:
normal; font-variant-caps: normal; font-weight: 400;
letter-spacing: normal; orphans: 2; text-align: start;
text-indent: 0px; text-transform: none; white-space: normal;
widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;
text-decoration-thickness: initial; text-decoration-style:
initial; text-decoration-color: initial; display: inline
!important; float: none;">bmcweb[1066]: (2021-01-21 02:56:35)
[ERROR "virtual_media.hpp":1099] ObjectMapper::GetObject call
failed: generic:5</span></p>
<p><span style="color: rgb(0, 0, 0); font-family: monospace;
font-size: medium; font-style: normal; font-variant-ligatures:
normal; font-variant-caps: normal; font-weight: 400;
letter-spacing: normal; orphans: 2; text-align: start;
text-indent: 0px; text-transform: none; white-space: normal;
widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;
text-decoration-thickness: initial; text-decoration-style:
initial; text-decoration-color: initial; display: inline
!important; float: none;">The issue happens because does not
have VirtualMedia object on my system.</span></p>
<p><span style="color: rgb(0, 0, 0); font-family: monospace;
font-size: medium; font-style: normal; font-variant-ligatures:
normal; font-variant-caps: normal; font-weight: 400;
letter-spacing: normal; orphans: 2; text-align: start;
text-indent: 0px; text-transform: none; white-space: normal;
widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;
text-decoration-thickness: initial; text-decoration-style:
initial; text-decoration-color: initial; display: inline
!important; float: none;">1. As I know the VirtualMedia Object
defined on phosphor-dbus-interfaces
<a class="moz-txt-link-freetext" href="https://github.com/openbmc/phosphor-dbus-interfaces/tree/master/xyz/openbmc_project/VirtualMedia">https://github.com/openbmc/phosphor-dbus-interfaces/tree/master/xyz/openbmc_project/VirtualMedia</a>.
Does any config for VirtualMedia available on my system?</span></p>
<p><span style="color: rgb(0, 0, 0); font-family: monospace;
font-size: medium; font-style: normal; font-variant-ligatures:
normal; font-variant-caps: normal; font-weight: 400;
letter-spacing: normal; orphans: 2; text-align: start;
text-indent: 0px; text-transform: none; white-space: normal;
widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;
text-decoration-thickness: initial; text-decoration-style:
initial; text-decoration-color: initial; display: inline
!important; float: none;">2. What is the Virtual Media modes of
operation? Proxy or Legacy?</span></p>
<p><span style="color: rgb(0, 0, 0); font-family: monospace;
font-size: medium; font-style: normal; font-variant-ligatures:
normal; font-variant-caps: normal; font-weight: 400;
letter-spacing: normal; orphans: 2; text-align: start;
text-indent: 0px; text-transform: none; white-space: normal;
widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;
text-decoration-thickness: initial; text-decoration-style:
initial; text-decoration-color: initial; display: inline
!important; float: none;"><br>
</span></p>
<p><span style="color: rgb(0, 0, 0); font-family: monospace;
font-size: medium; font-style: normal; font-variant-ligatures:
normal; font-variant-caps: normal; font-weight: 400;
letter-spacing: normal; orphans: 2; text-align: start;
text-indent: 0px; text-transform: none; white-space: normal;
widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;
text-decoration-thickness: initial; text-decoration-style:
initial; text-decoration-color: initial; display: inline
!important; float: none;">Best Regards,</span></p>
<p><span style="color: rgb(0, 0, 0); font-family: monospace;
font-size: medium; font-style: normal; font-variant-ligatures:
normal; font-variant-caps: normal; font-weight: 400;
letter-spacing: normal; orphans: 2; text-align: start;
text-indent: 0px; text-transform: none; white-space: normal;
widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;
text-decoration-thickness: initial; text-decoration-style:
initial; text-decoration-color: initial; display: inline
!important; float: none;">Hieu Huynh<br>
</span></p>
<p><span style="color: rgb(0, 0, 0); font-family: monospace;
font-size: medium; font-style: normal; font-variant-ligatures:
normal; font-variant-caps: normal; font-weight: 400;
letter-spacing: normal; orphans: 2; text-align: start;
text-indent: 0px; text-transform: none; white-space: normal;
widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;
text-decoration-thickness: initial; text-decoration-style:
initial; text-decoration-color: initial; display: inline
!important; float: none;"><br>
</span></p>
<p><span style="color: rgb(0, 0, 0); font-family: monospace;
font-size: medium; font-style: normal; font-variant-ligatures:
normal; font-variant-caps: normal; font-weight: 400;
letter-spacing: normal; orphans: 2; text-align: start;
text-indent: 0px; text-transform: none; white-space: normal;
widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;
text-decoration-thickness: initial; text-decoration-style:
initial; text-decoration-color: initial; display: inline
!important; float: none;"><br>
</span></p>
<p><span style="color: rgb(0, 0, 0); font-family: monospace;
font-size: medium; font-style: normal; font-variant-ligatures:
normal; font-variant-caps: normal; font-weight: 400;
letter-spacing: normal; orphans: 2; text-align: start;
text-indent: 0px; text-transform: none; white-space: normal;
widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;
text-decoration-thickness: initial; text-decoration-style:
initial; text-decoration-color: initial; display: inline
!important; float: none;"><br>
</span></p>
<p><span style="color: rgb(0, 0, 0); font-family: monospace;
font-size: medium; font-style: normal; font-variant-ligatures:
normal; font-variant-caps: normal; font-weight: 400;
letter-spacing: normal; orphans: 2; text-align: start;
text-indent: 0px; text-transform: none; white-space: normal;
widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;
text-decoration-thickness: initial; text-decoration-style:
initial; text-decoration-color: initial; display: inline
!important; float: none;"><br>
</span></p>
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