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<p class="MsoNormal">Hi Anton,<o:p></o:p></p>
<p class="MsoNormal">I found some clue about this problem.<o:p></o:p></p>
<p class="MsoNormal">https://github.com/openbmc/bmcweb/blob/b0ad4de61ddd7872894b6f741156104f0a0c0ee6/redfish-core/lib/virtual_media.hpp#L1062<o:p></o:p></p>
<p class="MsoNormal">In virtual_media.hpp, the ObjectMapper failed because it cannot find the
<span class="pl-pds">"</span><span class="pl-s">/xyz/openbmc_project/VirtualMedia”</span> object path.<o:p></o:p></p>
<p class="MsoNormal">So the problem is why there is no such object available ?<o:p></o:p></p>
<p class="MsoNormal">Do I need to start any service that depends by virtual media ?<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Thanks<o:p></o:p></p>
<p class="MsoNormal" style="margin-bottom:0in;margin-bottom:.0001pt;line-height:normal">
<b>From:</b> Anton Kachalov <rnouse@google.com> <br>
<b>Sent:</b> Thursday, October 8, 2020 3:19 AM<br>
<b>To:</b> Brad Chou <bradc@hyvedesignsolutions.com><br>
<b>Cc:</b> openbmc@lists.ozlabs.org<br>
<b>Subject:</b> Re: Redfish Virtual Media return InternalError<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p><b><span style="font-size:9.0pt;line-height:106%;color:red;background:yellow">[External E-mail]</span></b><o:p></o:p></p>
<p style="margin-bottom:12.0pt"><b><span style="font-size:9.0pt;line-height:106%;color:black;background:yellow">CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the
content is safe.</span></b><o:p></o:p></p>
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<o:p> </o:p></p>
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Hey, Brad.<o:p></o:p></p>
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<o:p> </o:p></p>
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Try to log into the bmc and check the bmcweb logs:<o:p></o:p></p>
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<o:p> </o:p></p>
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<p class="MsoNormal" style="margin-bottom:0in;margin-bottom:.0001pt;line-height:normal">
# systemctl status -n 100 bmcweb.status<o:p></o:p></p>
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<o:p> </o:p></p>
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If it doesn't show anything meaningful, get the "Main PID" and try to <b>strace</b> it (you need to include strace into the builded image).<o:p></o:p></p>
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<o:p> </o:p></p>
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On Tue, 6 Oct 2020 at 11:20, Brad Chou <<a href="mailto:bradc@hyvedesignsolutions.com">bradc@hyvedesignsolutions.com</a>> wrote:<o:p></o:p></p>
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<p class="MsoNormal">Hi,<o:p></o:p></p>
<p class="MsoNormal">I enable the “DBMCWEB_ENABLE_VM_NBDPROXY” flag in bmcweb by bbappend it :<o:p></o:p></p>
<p class="MsoNormal">EXTRA_OECMAKE_append = " \<o:p></o:p></p>
<p class="MsoNormal"> -DBMCWEB_ENABLE_VM_NBDPROXY=ON \<o:p></o:p></p>
<p class="MsoNormal">"<o:p></o:p></p>
<p class="MsoNormal"> <o:p></o:p></p>
<p class="MsoNormal">Then try to use redfish virtual media.<o:p></o:p></p>
<p class="MsoNormal">But I got an error return when get into the collection :<o:p></o:p></p>
<p class="MsoNormal"> <o:p></o:p></p>
<p class="MsoNormal">$ curl -k -H "X-Auth-Token: $token" <a href="https://$%7bbmc%7d/redfish/v1/Managers/bmc/VirtualMedia">
https://${bmc}/redfish/v1/Managers/bmc/VirtualMedia</a><o:p></o:p></p>
<p class="MsoNormal">{<o:p></o:p></p>
<p class="MsoNormal"> "@<a href="http://odata.id" target="_blank">odata.id</a>": "/redfish/v1/Managers/bmc/VirtualMedia/",<o:p></o:p></p>
<p class="MsoNormal"> "@odata.type": "#VirtualMediaCollection.VirtualMediaCollection",<o:p></o:p></p>
<p class="MsoNormal"> "Name": "Virtual Media Services",<o:p></o:p></p>
<p class="MsoNormal"> "error": {<o:p></o:p></p>
<p class="MsoNormal"> "@Message.ExtendedInfo": [<o:p></o:p></p>
<p class="MsoNormal"> {<o:p></o:p></p>
<p class="MsoNormal"> "@odata.type": "#Message.v1_0_0.Message",<o:p></o:p></p>
<p class="MsoNormal"> "Message": "The request failed due to an internal service error. The service is still operational.",<o:p></o:p></p>
<p class="MsoNormal"> "MessageArgs": [],<o:p></o:p></p>
<p class="MsoNormal"> "MessageId": "Base.1.4.0.InternalError",<o:p></o:p></p>
<p class="MsoNormal"> "Resolution": "Resubmit the request. If the problem persists, consider resetting the service.",<o:p></o:p></p>
<p class="MsoNormal"> "Severity": "Critical"<o:p></o:p></p>
<p class="MsoNormal"> }<o:p></o:p></p>
<p class="MsoNormal"> ],<o:p></o:p></p>
<p class="MsoNormal"> "code": "Base.1.4.0.InternalError",<o:p></o:p></p>
<p class="MsoNormal"> "message": "The request failed due to an internal service error. The service is still operational."<o:p></o:p></p>
<p class="MsoNormal"> }<o:p></o:p></p>
<p class="MsoNormal">}<o:p></o:p></p>
<p class="MsoNormal"> <o:p></o:p></p>
<p class="MsoNormal"> <o:p></o:p></p>
<p class="MsoNormal">Any idea ?<o:p></o:p></p>
<p class="MsoNormal"> <o:p></o:p></p>
<p class="MsoNormal"> <o:p></o:p></p>
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