<div dir="ltr"><div dir="ltr" style="outline:none;color:rgb(18,18,18);font-size:14px"><div style="outline:none"><span style="outline:none;font-family:Verdana,Geneva,sans-serif"><span style="outline:none;font-size:0.857em">Hi all,</span></span></div><div style="outline:none"> </div><div style="outline:none"><span style="outline:none;font-family:Verdana,Geneva,sans-serif"><span style="outline:none;font-size:0.857em">I'd like to share the feedback we've gotten around<strong style="outline:none"> Boot Options</strong> so far. This feedback is based on conversations with <strong style="outline:none">four users</strong> (3 system admins and 1 support)</span></span></div><div style="outline:none"><span style="outline:none;font-family:Verdana,Geneva,sans-serif"><span style="outline:none;font-size:0.857em"><strong style="outline:none">Design Mockups (for reference):</strong> </span><span style="outline:none;font-size:12px;color:rgb(34,34,34)"><a href="https://ibm.invisionapp.com/share/8ENYRVXAPFD#/319095138_1-_Boot_Options_-_System_On" rel="noopener" target="_blank" style="outline:none;color:rgb(65,120,190)">https://ibm.invisionapp.com/share/8ENYRVXAPFD#/319095138_1-_Boot_Options_-_System_On</a></span></span></div><ul style="outline:none"><li style="outline:none;margin-top:0px"><span style="outline:none;font-family:Verdana,Geneva,sans-serif"><span style="outline:none;color:rgb(0,0,255)"><span style="outline:none;font-size:0.857em"><b style="outline:none">Boot Mode</b> options</span></span></span><ul style="outline:none"><li style="outline:none;margin-top:0px"><span style="outline:none;font-family:Verdana,Geneva,sans-serif"><span style="outline:none;font-size:0.857em">Terminology </span></span><ul style="outline:none"><li style="outline:none;margin-top:0px"><span style="outline:none;font-family:Verdana,Geneva,sans-serif"><span style="outline:none;font-size:0.857em">Alternative for ‘Regular’ : Normal</span></span></li><li style="outline:none"><span style="outline:none;font-family:Verdana,Geneva,sans-serif"><span style="outline:none;font-size:0.857em">Alternative for ‘Setup’ : Configuration, petitboot (?)</span></span></li><li style="outline:none"><span style="outline:none;font-family:Verdana,Geneva,sans-serif"><span style="outline:none;font-size:0.857em">Alternative for 'Safe' : Emergency</span></span></li><li style="outline:none"><span style="outline:none;font-family:Verdana,Geneva,sans-serif"><span style="outline:none;font-size:0.857em">1/4 user didn’t know what ‘Setup’ meant</span></span></li><li style="outline:none"><span style="outline:none;font-family:Verdana,Geneva,sans-serif"><strong style="outline:none"><span style="outline:none;font-size:0.857em">--> Might need info-icon help to understand what Regular, Safe, and Setup mean. Need more research to see a definitive trend.</span></strong></span></li></ul></li><li style="outline:none"><span style="outline:none;font-family:Verdana,Geneva,sans-serif"><span style="outline:none;font-size:0.857em">Some users expected additional options:</span></span><ul style="outline:none"><li style="outline:none;margin-top:0px"><span style="outline:none;font-family:Verdana,Geneva,sans-serif"><span style="outline:none;font-size:0.857em">1 user expected an ‘SMS’ option (AIX)</span></span></li><li style="outline:none"><span style="outline:none;font-family:Verdana,Geneva,sans-serif"><span style="outline:none;font-size:0.857em">3/4 users expected a ‘Single user boot’ mode (use case: no network connection, no logging in, console only)</span></span></li><li style="outline:none"><span style="outline:none;font-family:Verdana,Geneva,sans-serif"><strong style="outline:none"><span style="outline:none;font-size:0.857em">--> Might need add additional options or determine if they are the same as the existing options; will need to understand the use case to determine value and priority. Need more research to see a definitive trend.</span></strong></span></li></ul></li><li style="outline:none"><span style="outline:none;font-family:Verdana,Geneva,sans-serif"><span style="outline:none;font-size:0.857em">1/4 user was surprised to see Boot Mode; doesn't believe it applies to Linux based systems</span></span></li><li style="outline:none"><span style="outline:none;font-family:Verdana,Geneva,sans-serif"><span style="outline:none;font-size:0.857em">** Note: On OpenPOWER, we don't currently really have a "Safe" mode of operation outside of bringup. **</span></span></li></ul></li></ul><ul style="outline:none"><li style="outline:none;margin-top:0px"><span style="outline:none;font-family:Verdana,Geneva,sans-serif"><span style="outline:none;color:rgb(0,0,255)"><span style="outline:none;font-size:0.857em"><b style="outline:none">Boot Source</b> options</span></span></span><ul style="outline:none"><li style="outline:none;margin-top:0px"><span style="outline:none;font-family:Verdana,Geneva,sans-serif"><span style="outline:none;font-size:0.857em">Terminology </span></span><ul style="outline:none"><li style="outline:none;margin-top:0px"><span style="outline:none;font-family:Verdana,Geneva,sans-serif"><span style="outline:none;font-size:0.857em">Alternative for ‘Disk’ : System</span></span></li><li style="outline:none"><span style="outline:none;font-family:Verdana,Geneva,sans-serif"><span style="outline:none;font-size:0.857em">Alternative For ‘External media’ : Optical </span></span></li><li style="outline:none"><span style="outline:none;font-family:Verdana,Geneva,sans-serif"><span style="outline:none;font-size:0.857em">Users aren’t clear on what ‘Default’ source refers to </span></span></li><li style="outline:none"><span style="outline:none;font-family:Verdana,Geneva,sans-serif"><strong style="outline:none"><span style="outline:none;font-size:0.857em">--> Might need info-icon help to understand what Default, External Media, Network, and Disk mean. Need more research to see a definitive trend.</span></strong></span></li></ul></li><li style="outline:none"><span style="outline:none;font-family:Verdana,Geneva,sans-serif"><span style="outline:none;font-size:0.857em">Usability:</span></span><ul style="outline:none"><li style="outline:none;margin-top:0px"><span style="outline:none;font-family:Verdana,Geneva,sans-serif"><span style="outline:none;font-size:0.857em">If ‘Network’ option is selected, users expect to be able to point to that server’s IP address</span></span></li><li style="outline:none"><span style="outline:none;font-family:Verdana,Geneva,sans-serif"><strong style="outline:none"><span style="outline:none;font-size:0.857em">--> Need to understand how this is handled in the back end. Might need more research to understand how others would expect the Network option to work.</span></strong></span></li></ul></li><li style="outline:none"><span style="outline:none;font-family:Verdana,Geneva,sans-serif"><span style="outline:none;font-size:0.857em">Expected additional options:</span></span><ul style="outline:none"><li style="outline:none;margin-top:0px"><span style="outline:none;font-family:Verdana,Geneva,sans-serif"><span style="outline:none;font-size:0.857em">1/4 users expected the ability to boot to PXE (use case: when re-imaging a machine)</span></span></li><li style="outline:none"><span style="outline:none;font-family:Verdana,Geneva,sans-serif"><strong style="outline:none"><span style="outline:none;font-size:0.857em">--> Might need add additional options or determine if they are the same as the existing options; will need to understand the use case to determine value and priority. Need more research to see a definitive trend.</span></strong></span></li></ul></li></ul></li></ul><ul style="outline:none"><li style="outline:none;margin-top:0px"><span style="outline:none;font-family:Verdana,Geneva,sans-serif"><span style="outline:none;color:rgb(0,0,255)"><span style="outline:none;font-size:0.857em">Terminology on <b style="outline:none">Orderly </b>vs <b style="outline:none">Immediate </b>(for Reboot/Shutdown methods)</span></span></span><ul style="outline:none"><li style="outline:none;margin-top:0px"><span style="outline:none;font-family:Verdana,Geneva,sans-serif"><strong style="outline:none"><span style="outline:none;font-size:0.857em">4/4 users have understood the terms ‘Orderly’ and ‘Immediate’ either because they use them or because the definition in the GUI was helpful</span></strong></span></li><li style="outline:none"><span style="outline:none;font-family:Verdana,Geneva,sans-serif"><span style="outline:none;font-size:0.857em">Intel was surprised to see something other than 'warm' and 'cold'. Their definitions were:</span></span><ul style="outline:none"><li style="outline:none;margin-top:0px"><span style="outline:none;font-family:Verdana,Geneva,sans-serif"><span style="outline:none;font-size:0.857em">warm: CPU is always on (during a host reboot) </span></span></li><li style="outline:none"><span style="outline:none;font-family:Verdana,Geneva,sans-serif"><span style="outline:none;font-size:0.857em">cold: CPU/ power goes off to the host</span></span></li><li style="outline:none"><span style="outline:none;font-family:Verdana,Geneva,sans-serif"><strong style="outline:none"><span style="outline:none;font-size:0.857em">--> I am unsure if this is the same thing ^ </span></strong></span></li></ul></li><li style="outline:none"><span style="outline:none;font-family:Verdana,Geneva,sans-serif"><span style="outline:none;font-size:0.857em">Other names users have mentioned to refer to this: </span></span><ul style="outline:none"><li style="outline:none;margin-top:0px"><span style="outline:none;font-family:Verdana,Geneva,sans-serif"><span style="outline:none;font-size:0.857em">Warm vs Cold </span></span></li><li style="outline:none"><span style="outline:none;font-family:Verdana,Geneva,sans-serif"><span style="outline:none;font-size:0.857em">Controlled vs Immediate </span></span></li><li style="outline:none"><span style="outline:none;font-family:Verdana,Geneva,sans-serif"><span style="outline:none;font-size:0.857em">Graceful </span></span></li></ul></li></ul></li><li style="outline:none"><span style="outline:none;font-family:Verdana,Geneva,sans-serif"><span style="outline:none;color:rgb(0,0,255)"><span style="outline:none;font-size:0.857em"><b style="outline:none">General usability </b>(1 user saw design with 'next boot' and 'subsequent boot' sections; 2 users saw design with general settings and no support for 'next boot') </span></span></span><ul style="outline:none"><li style="outline:none;margin-top:0px"><span style="outline:none;font-family:Verdana,Geneva,sans-serif"><span style="outline:none;font-size:0.857em">1/1 user was not certain how the ‘next boot’ would work because technically there is always a ‘next boot’ so when would the ‘subsequent boot’ happen</span></span><ul style="outline:none"><li style="outline:none;margin-top:0px"><span style="outline:none;font-family:Verdana,Geneva,sans-serif"><span style="outline:none;font-size:0.857em">User was concerned that the "next boot only" setting would not clear automatically after the reboot (i.e. that he would have to log back in, revisit this page, and manually uncheck the box) </span></span></li></ul></li><li style="outline:none"><span style="outline:none;font-family:Verdana,Geneva,sans-serif"><span style="outline:none;font-size:0.857em">1/1 user thought the order of ‘next boot’ and ‘subsequent boot’ should be switched since ’subsequent boot’ would be the default. They also thought it would make more sense to apply ‘subsequent boot’ settings to ‘next boot’ rather than the other way around (which is the current GUI proposal) </span></span></li><li style="outline:none"><span style="outline:none;font-family:Verdana,Geneva,sans-serif"><strong style="outline:none"><span style="outline:none;font-size:0.857em">--> Understand how and when the 'next boot' would be used. UX will work to create alternative designs so that it is clear when the 'next boot' settings will be applied and not applied. </span></strong></span></li><li style="outline:none"><span style="outline:none;font-family:Verdana,Geneva,sans-serif"><span style="outline:none;font-size:0.857em"><strong style="outline:none">--> Consider more closely associating the reboot/shutdown method (orderly vs. immediate)  to the Reboot and Shutdown buttons</strong></span></span></li></ul></li><li style="outline:none"><span style="outline:none;font-family:Verdana,Geneva,sans-serif"><span style="outline:none;color:rgb(0,0,255)"><span style="outline:none;font-size:0.857em">‘Next boot’ </span></span></span><ul style="outline:none"><li style="outline:none;margin-top:0px"><span style="outline:none;font-family:Verdana,Geneva,sans-serif"><strong style="outline:none"><span style="outline:none;font-size:0.857em">The value of being able to set different settings for ‘next boot’ is unclear.</span></strong></span><ul style="outline:none"><li style="outline:none;margin-top:0px"><span style="outline:none;font-family:Verdana,Geneva,sans-serif"><span style="outline:none;font-size:0.857em">1 user only reboot 1-2 times a year</span></span><ul style="outline:none"><li style="outline:none;margin-top:0px"><span style="outline:none;font-family:Verdana,Geneva,sans-serif"><span style="outline:none;font-size:0.857em">Thinks this might be more helpful for customers with large clusters of servers</span></span></li></ul></li><li style="outline:none"><span style="outline:none;font-family:Verdana,Geneva,sans-serif"><span style="outline:none;font-size:0.857em">1 user is in support and would not use this</span></span></li><li style="outline:none"><span style="outline:none;font-family:Verdana,Geneva,sans-serif"><span style="outline:none;font-size:0.857em">1 would use 2-3 times per quarter</span></span></li><li style="outline:none"><span style="outline:none;font-family:Verdana,Geneva,sans-serif"><span style="outline:none;font-size:0.857em">1 user uses the command line and relies on the default settings</span></span></li></ul></li></ul></li></ul><ul style="outline:none"><li style="outline:none;margin-top:0px"><span style="outline:none;font-family:Verdana,Geneva,sans-serif"><span style="outline:none;color:rgb(0,0,255)"><span style="outline:none;font-size:0.857em">Access to this panel? </span></span></span><ul style="outline:none"><li style="outline:none;margin-top:0px"><span style="outline:none;font-family:Verdana,Geneva,sans-serif"><span style="outline:none;font-size:0.857em">1 user thought this should be for root level privileges only</span></span></li><li style="outline:none"><span style="outline:none;font-family:Verdana,Geneva,sans-serif"><strong style="outline:none"><span style="outline:none;font-size:0.857em">--> Who should have access to this panel and how do we ensure that? </span></strong></span></li></ul></li></ul><p style="outline:none"> </p><p style="outline:none"><span style="outline:none;font-family:Verdana,Geneva,sans-serif"><span style="outline:none;font-size:0.857em"><b style="outline:none">QUESTIONS: </b></span></span></p><ul style="outline:none"><li style="outline:none;margin-top:0px"><span style="outline:none;font-family:Verdana,Geneva,sans-serif"><span style="outline:none;font-size:0.857em">Does Boot Mode apply to Linux based systems? (SME)</span></span></li><li style="outline:none"><span style="outline:none;font-family:Verdana,Geneva,sans-serif"><span style="outline:none;font-size:0.857em">Do we have a way of informing users that a reboot is complete? (SME)</span></span></li><li style="outline:none"><span style="outline:none;font-family:Verdana,Geneva,sans-serif"><span style="outline:none;font-size:0.857em">On the ‘Network’ option in Boot Source, where is the remote source over a network defined? / How is a user informed of it or change it? (SME / user)</span></span></li><li style="outline:none"><span style="outline:none;font-family:Verdana,Geneva,sans-serif"><span style="outline:none;font-size:0.857em">What does ‘Default’ refer to in Boot Source? (SME)</span></span></li><li style="outline:none"><span style="outline:none;font-family:Verdana,Geneva,sans-serif"><span style="outline:none;font-size:0.857em">Still need to understand the value of ‘next boot’ and how it would be used (user)</span></span></li><li style="outline:none"><span style="outline:none;font-family:Verdana,Geneva,sans-serif"><span style="outline:none;font-size:0.857em">Is 'single user mode' the same as Regular, Safe, or Setup? (SME)</span></span></li><li style="outline:none"><span style="outline:none;font-family:Verdana,Geneva,sans-serif"><span style="outline:none;font-size:0.857em">Should we support boot to PXE? (SME / user)</span></span></li></ul></div><div dir="ltr" style="outline:none;color:rgb(18,18,18);font-size:14px"> </div><div dir="ltr" style="outline:none;color:rgb(18,18,18);font-size:14px"><div dir="ltr" style="outline:none;font-size:10.5pt"><div dir="ltr" style="outline:none;font-size:10.5pt"><div dir="ltr" style="outline:none;font-size:10.5pt"><div dir="ltr" style="outline:none;font-size:10.5pt"><div dir="ltr" style="outline:none;font-size:10.5pt"><div dir="ltr" style="outline:none;font-family:sans-serif"><div style="outline:none"><div style="outline:none"><span style="outline:none;font-family:Verdana,Geneva,sans-serif"><span style="outline:none;font-size:0.857em"><span style="outline:none"><span style="outline:none">–</span><br style="outline:none"><b style="outline:none">Jandra Aranguren</b>                                  <br style="outline:none">IBM <span style="outline:none">Design</span> | IBM Studios Austin | UX Design</span></span></span></div><div style="outline:none"> </div><div style="outline:none"><span style="outline:none;font-family:Verdana,Geneva,sans-serif"><span style="outline:none;font-size:0.857em"><span style="outline:none"><strong style="outline:none">E:</strong> <a href="mailto:jandra.aranguren@ibm.com">jandra.aranguren@ibm.com</a></span></span></span></div></div></div></div></div></div></div></div></div></div>